About the Data Center

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Building

A class A, state of the art data center facility with a extensive fire suppression systems and a completely controlled physical environment to keep the servers up and running 24 hours a day, 7 days a week. The data center’s HVAC system is N+1 redundant. With full particle filtering and humidity control, the environment is maintained at a cool 68°F to ensure a comfortable environment for the servers.

Redundant High Bandwidth Connectivity

The network capacity exceeds 2.5 Gigs of Internet connectivity via DS3, OC3, OC12, and Gigabit Ethernet connections to a wide variety of peer points and several transit providers. The circuits are terminated in the data center on carrier class, Cisco Systems 12000 routers.

Conditioned power

Power quality in the data center is ensured by multiple independent Liebert UPS systems. Should the utility power fail, the mission critical electrical loads at the data center are provided by the Liebert UPS systems, which are configured with automatic static bypass and manually operated full-maintenance bypass circuits. Each UPS module has its own DC battery bank with sufficient capacity to sustain its critical bus for periods exceeding 20 minutes without additional power supply from utility or generator sources. The electrical utility service is backed up via a stand-by diesel power generator activated by an Onan automatic transfer switch. The generator is a 750KW Cummins-Onan, with sufficient on-site fuel to run continuously for over 24 hours.

Network Security

The network is a fully switched network. Traffic destined for a website hosted on a server is sent only through switching equipment necessary to deliver the information to that server. This isolation process minimizes the risk of someone sniffing or capturing traffic being sent across the network. The data center was built from the ground up and is equipped with various high capacity connections to multiple carriers to ensure uptime and speed consistency and redundancy.

The Network

As a Tier 1 ISP, network bandwidth is carefully monitored to ensure that customer utilization does not exceed online capacity during peak Internet traffic times.

The data center "Cisco Powered Network" relies on redundant Cisco 12000 series routers and 6500 series switches at its core, and can be made fully redundant all the way down to the customer server. Dual core routers at the top layer connect to a layer-three, switched backbone.

Uptime

The data center is staffed 24 hours per day, 7 days each week by skilled technicians. Industry-leading service level agreements highlight company guarantees like 99.9% network uptime.

Server hardware

The servers are using are Dual P4/Xeon at least 2.6 GHz with 1.5 or 2 GB memory, SCSI hard drives in RAID and backups. Each server is using a gigabit network card.

Standby Servers

We keep spare servers on-line of all CPU configurations. If a server were to experience a hardware failure, we would turn a key, grab the handle on the drive, pull it out, and insert it into an identical standby CPU. We would then reboot the second machine and the server would be up and running again in a matter of minutes.